已发表成果:
WOK 论文 26 篇;中文核心 51 篇;其它论文 20 篇;图书及章节 4 本;
How and when does leader humility promote followers' proactive customer service performance?
Convenience stores in the digital age: A focus on the customer experience and revisit intentions
Effects of creative atmosphere on tourists' post-experience behaviors in creative tourism: The mediation roles of tourist inspiration and place attachment
A self-regulatory perspective on the link between customer mistreatment and employees' displaced workplace deviance: the buffering role of mindfulness
Negative workplace gossip and targets' subjective well-being: a moderated mediation model
Effects of Perceived Placeness on Tourists' Authenticity Experience Via the Mediating Role of Flow Experience