Fostering employee-customer identification: The impact of relational job design
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT,0278-4319,2021-04.
Li, Yan; Guo, Weining; Armstrong, Steven J.; Xie, Yi (Fionna); Zhang, Yuanyuan
WOS:000631257900034
10.1016/j.ijhm.2020.102832
收录情况:SSCI