学者信息

吴隆增 (LongZeng Wu)

管理学院

合作者

已发表成果:

WOK 论文 21 篇;中文核心 3 篇;其它论文 1 篇;

  • Fuel the service fire The effect of leader humor on frontline hospitality employees' service performance and proactive customer service performance

    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT,0959-6119,2020-04-16.
    Wu, Long-Zeng; Ye, Yijiao; Cheng, Xuan-Mei; Kwan, Ho Kwong; Lyu, Yijing
    WOS:000525847900001   10.1108/IJCHM-06-2019-0534
    收录情况:SSCI