学者信息
已发表成果：
WOK 论文 16 篇;中文核心 1 篇;
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The impact of customer incivility on employees' family undermining: a conservation of resources perspective
ASIA PACIFIC JOURNAL OF MANAGEMENT,0217-4561,2021-09.
Zhu, Hong; Lyu, Yijing; Ye, Yijiao
WOS:000686776200011 10.1007/s10490-019-09688-8
收录情况：SSCI -
Family ostracism and proactive customer service performance: An explanation from conservation of resources theory
ASIA PACIFIC JOURNAL OF MANAGEMENT,0217-4561,2021-06.
Ye, Yijiao; Zhu, Hong; Chen, Yuanyi; Kwan, Ho Kwong; Lyu, Yijing
WOS:000647719200009 10.1007/s10490-019-09677-x
收录情况：SSCI -
The antecedents and consequences of being envied by coworkers: An investigation from the victim perspective
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT,0278-4319,2021-04.
Ye, Yijiao; Lyu, Yijing; Ho Kwong Kwan; Chen, Xingwen; Cheng, Xuan-Mei
WOS:000631257900002 10.1016/j.ijhm.2020.102751
收录情况：SSCI