学者信息
已发表成果：
WOK 论文 15 篇;中文核心 8 篇;其它论文 2 篇;图书及章节 1 本;
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Managing internal service quality in hotels: Determinants and implications
TOURISM MANAGEMENT,0261-5177,2021-10.
Wu, Xiaoyi; Wang, Jie; Ling, Qian
WOS:000694912800009 10.1016/j.tourman.2021.104329
收录情况：SSCI -
When does breach not lead to violation? A dual perspective of psychological contract in hotels in times of crisis
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT,0278-4319,2021-05.
Wu, Xiaoyi; Lin, Lan; Wang, Jie
WOS:000694867200009 10.1016/j.ijhm.2021.102887
收录情况：SSCI