Green-eyed coworkers in service organizations: The impact of being envied by coworkers on employee service outcomes

Do you feel angry when you are gossiped about? Understanding the mechanism underlying negative workplace gossip and service sabotage

How to make the work-family balance a reality among frontline hotel employees? The effect of family supportive supervisor behaviors

Why and when perceived organizational exploitation inhibits frontline hotel employees' service performance: a social exchange approach

Are humorous frontline employees hotels' secret weapons? Investigating when and why employee sense of humor promotes service performance